bd baj's Privacy Policy

1 Introduction and  Scope

bd baj is an online entertainment platform that provides sports betting, casino games, and related services to Bangladeshi users. This privacy policy ("Policy") applies to bd baj's website, mobile application, and any digital services operated under it.

By creating an account or using the services at bd baj, you consent to the terms of this Policy. This Policy is an integral part of our Terms and Conditions. You are encouraged to read both documents carefully before using the services.

This Policy has been drawn up in compliance with the data protection laws and regulations applicable in Bangladesh. bd baj treats user privacy as a top priority and is committed to handling your information with proper care.

2 Data Collection

bd baj collects information from you at various stages. The types and sources of that information are described in detail below.

2.1 Registration and Account Information

Information you provide when creating an account includes:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• Preferred username and password
• Residential address

2.2 Identity Verification (KYC) Information

As part of account verification and financial transaction processing, bd baj may collect the following documents:

• National ID card (NID) or passport copy
• Mobile banking account details (bKash, Nagad, Rocket)
• Bank account details (where applicable)
• Proof of address document

2.3 Transaction Information

Information automatically recorded from your deposit, withdrawal, and betting activity includes transaction amounts, dates and methods, betting history, and bonus claim records.

2.4 Technical Information

Information automatically collected when you use the bd baj platform includes:

• IP address and geographic location
• Browser type and version
• Device type and operating system
• Page views and session duration
• Referral URL

3 Use of Data

bd baj uses collected information only for lawful and stated purposes. Those purposes are described below:

3.1 Service Delivery and Operations

• Creating and managing accounts
• Processing deposits and withdrawals
• Managing betting and gaming activity
• Applying bonuses and promotional offers
• Providing customer support

3.2 Security and Fraud Prevention

Information is used to maintain platform security, prevent unauthorised access to accounts, and take action against financial fraud.

3.3 Service Improvement

bd baj analyses user behaviour and preferences to improve the platform experience and features. This analysis is based on aggregated data that is not personally identifiable.

3.4 Legal Compliance

Information is used to maintain the necessary records and reports to comply with applicable laws, regulations, and directions from relevant authorities.

3.5 Communications

Your mobile number and email are used to send account-related notifications, transaction confirmations, security alerts, and customer service messages.

4 Data Disclosure and Third Parties

bd baj does not sell or rent your personal information to any third party. However, disclosure may become necessary in certain situations:

4.1 Service Provider Partners

bd baj works with trusted third-party service providers for payment processing, data analytics, and technical support. These partners may only use the information for the specific tasks assigned to them, and confidentiality agreements are in place with each of them.

4.2 Disclosure for Legal Reasons

bd baj may disclose information where required to comply with a court order, government directive, or applicable law in Bangladesh.

4.3 Fraud and Security Investigations

Relevant information may be shared with the relevant authorities to assist in the investigation of serious fraud or security breaches on the platform.

4.4 Business Restructuring

In the event of a merger, acquisition, or other business restructuring, user information may be transferred to the new entity — subject to the terms of this Policy.

5 Cookies and Tracking Technologies

The bd baj platform uses cookies and similar technologies, which are stored in your browser as small text files.

5.1 Essential Cookies

These cookies are necessary to maintain login sessions, verify security, and ensure the basic functionality of the platform. Disabling them will prevent the service from working properly.

5.2 Functional Cookies

These cookies are used to remember your language preference, theme setting, and other personal configurations.

5.3 Analytics Cookies

Information about which pages are used most and where users encounter problems is analysed collectively to improve the platform experience.

You can control or delete cookies from your browser settings. However, disabling essential cookies may limit some services.

6 Data Security

bd baj maintains industry-standard technical and administrative measures to protect your information.

6.1 Encryption

All data transmitted to and from the platform is encrypted using SSL (Secure Socket Layer) technology. Passwords are never stored in plain text — strong hashing algorithms are used.

6.2 Access Controls

Only authorised staff can access user data, and they are given limited access in line with their job requirements.

6.3 Security Monitoring

The system is monitored at all times. Any unusual activity that is detected is acted upon promptly, and the relevant user is alerted if necessary.

However, no transmission of information over the internet can be guaranteed to be completely secure — bd baj takes every precaution, but cannot guarantee absolute security.

7 Data Retention Period

bd baj retains your information only for as long as it is needed or legally required.

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: Financial transaction records must be kept for a set period after account closure in accordance with applicable law.
• Marketing data: Once you withdraw your consent, your information is no longer used for marketing communications.

Once the set retention period has ended, information is securely deleted or permanently anonymised (made non-identifiable).

8 Your Rights

As a bd baj user, you have certain important rights regarding your own information.

8.1 Right to Access

You may request to know what information bd baj holds about you. Upon contact, the information will be provided within the set timeframe.

8.2 Right to Correction

If any of your information is incorrect, you may request that it be corrected. bd baj will verify and make the necessary corrections.

8.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.

8.4 Withdrawal of Marketing Consent

You may opt out of receiving promotional communications at any time. This does not affect your ability to receive important service-related messages.

To exercise these rights, contact the bd baj support team using the method described in the contact section below.

9 Protection of Minors

All services at bd baj are available only to persons aged 21 or above. The platform does not knowingly collect information from minors or allow them to use it.

Age is verified at the time of registration. If an account belonging to a minor is identified, it is suspended immediately and the relevant information is deleted.

If you suspect that a minor in your household is using this platform, please notify our support team immediately. To learn more about responsible gaming, read our Responsible Gaming Guidelines.

10 Policy Changes

bd baj reserves the right to revise this privacy policy as needed. In the event of changes:

• Minor changes: A new version will be published on this page and the "Last Updated" date will change.
• Major changes: Registered users will be notified in advance by email or through the platform.

Continued use of the platform after changes have been made will be considered as consent to the revised policy. You are therefore advised to visit this page regularly. You can also check our Frequently Asked Questions (FAQ) section for answers to general questions about the terms of service.

11 Contact

If you have any questions, objections, or requests to exercise your rights regarding this privacy policy, please contact the bd baj support team: